Managed Services

SYNC

One team. Three ways we keep your rooms running — 24×7 NOC support, on-site field service, and professional installation. Content, connectivity, and service run through SYNC instead of three separate vendors.

NOC · Support

24×7 Network Operations Center

STRONG’s NOC watches hardware and software around the clock through the STRONG Management System. Every site gets a dedicated VPN on the Google Cloud network. When something fails at 1 a.m., the same desk that monitors it starts the fix.

  • Remote support — diagnose and often restore projection, servers, and audio without a truck roll.
  • Content management — weekly title mapping, trailer packs, and advertisement programming. Most customers see a 70%+ drop in content-related problems.
  • Content delivery — DCPs to the screen or library over the same Google Cloud backbone.
  • VPN access — controlled access for your team from outside the network, without opening the whole site.

SYNCSYNC platform

Support, content, and connectivity in one system. You are not coordinating three vendors when a show is down.

Field Service

On-site technicians nationwide

When a part has to go in by hand, a STRONG technician is already in-market. Dots mark current field-tech and installer home markets. We dispatch nationwide from this network.

Field technician and installer home markets across the United States

Installation

Installed by the people who will service it

New auditoriums, laser light upgrades, LED walls, and refresh projects. The crew that hangs the projector is the same organization that answers when it needs a lamp, a board, or a 2 a.m. rescue.

  • Projectors and laser light upgrades (Barco, Christie, NEC, Appotronics)
  • Cinema and venue audio
  • Direct-view LED and monitors
  • Projection screens, immersive screens, and drapery
  • Front ends, servers, and seating

Ready to talk Managed Services?

Call 1-800-722-4445 or send a message. Same people who install it will pick up.

1-800-722-4445 Send a message